Privacy Policy

1. Scope

This policy applies to the Services that link to it. It does not apply to third-party products or websites that we do not control. By using the Services, you agree to the collection and use of information as described here and in our Terms of Service.

2. Information We Collect

Information you provide

• Account details such as your name, email address, and the credentials you use to sign in.
• Content you submit, upload, or generate while using the Services, including prompts and the inputs you provide to AI features.
• Communications you send us, such as support requests, feedback, or survey responses.

Information collected automatically

• Usage data such as the features you interact with, pages viewed, and the dates and times of your visits.
• Device and connection data such as your IP address, browser type, operating system, and device identifiers.
• Cookies and similar technologies, as described in the Cookies section below.

Information from third parties

We may receive information from service providers and partners, such as analytics, authentication, hosting, or payment providers, that help us operate the Services.

3. How We Use Information

• To provide, maintain, and improve the Services.
• To create and manage your account and to authenticate your access.
• To process and deliver the features you request, including generating output from your inputs.
• To communicate with you about updates, security alerts, and support.
• To monitor and analyze trends, usage, and activity so we can keep the Services secure and reliable.
• To detect, prevent, and address fraud, abuse, and technical issues.
• To comply with legal obligations and enforce our terms.

4. How We Share Information

We do not sell your personal information. We share information only:

• With service providers who process information on our behalf under appropriate confidentiality and security obligations.
• When required to comply with applicable law, legal process, or a valid governmental request.
• To protect the rights, property, and safety of Layer8.Culture, our users, or the public.
• In connection with a merger, acquisition, financing, or sale of assets, in which case we will continue to protect your information consistent with this policy.
• With your consent or at your direction.

5. Cookies and Tracking Technologies

We and our providers use cookies and similar technologies to operate the Services, remember your preferences, and understand how the Services are used. You can control cookies through your browser settings. Disabling some cookies may affect the functionality of the Services.

6. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to object to certain processing and to request portability. You may also opt out of marketing communications at any time using the unsubscribe link or by contacting us. To exercise your rights, email us at hello@layer8culture.io. We will respond consistent with applicable law.

9. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.

10. International Users

We may process and store information in the United States and in other countries where we or our providers operate. Data protection laws in those locations may differ from those in your country. Where required, we take steps to ensure appropriate safeguards for cross-border transfers.

11. Third-Party Links and Services

The Services may contain links to or integrations with third-party websites and services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after the changes take effect constitutes acceptance of the revised policy.

13. Contact

If you have questions about this Privacy Policy or how we handle your information, contact us at hello@layer8culture.io.